At Saree Stories by Midhila, we take great care in delivering your products to you, and we partner only with DTDC couriers.
We offer free shipping inside Kerala & Outside Kerala, shipping charges will be ₹50/pc
For International buyers, payments can be accepted through credit cards. Shipping charges are calculated as per the weight and the location. If you opt for shipping in India, local shipping charges are applicable.
Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9 am to 7 pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
All products will be dispatched within 15-20days of receiving the order
As soon as your package ships, we will email you your package tracking information.
We will be able to accept order change or cancellation requests any time before the material is cut for the sticthing of your order.
In the unlikely event that your merchandise arrives damaged, you should submit the parcel opening 360° video without pause and cut. Upon authorization of returns, we will gladly offer you an exchange or store credit.
We take great efforts to put in the details of measurements and fabric of every product. Please note, we strictly do not exchange products based on any other reasons except the damaged material. We do not offer refunds, once a product is purchased. We will replace it only if there is damage in transit or the defect in the piece. No exchanges/No returns/No refunds is our policy for all our products.
Please do not courier the product to us without authorization from team SareeStoriesbyMidhila. We will not offer any replacement in such a case. All returns/replacements are subject to the discretion of Saree Stories by Midhila team.
We recommend to carefully check your size with the body size mentioned with each product. This uniquely patterned products unlike the commonly available “ready-made”, has 1.5 inches margins to loosen up to 1 size up. Ideally we do not expect the returns/exchange for the size but still if you have any questions or clarifications, please reach out to our team at +91 9544272874 (11am to 5pm IST) Monday to Saturday. We will always hear you out and will definitely lend any help needed.
