At Saree Stories, we are committed to safeguarding and preserving the privacy of our visitors. This Website Privacy Policy has been provided by our legal resource and reviewed and approved by them. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Account related information such as your username, password account history, billing information and communication, transactional and payment history, payment and shipment related information.
Financial information such as your bank account or credit card or debit card or other payment instruments and any other information relating to your income and lifestyle.
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: In the event that we sell any or all of our business to the buyer. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud.
DISCLAIMER : Natural-dyed colours might bleed during the first few washes or rub against the skin & other light-coloured garments. In the artful process of hand block-printing, embroidery work and stitching, variations are likely to come into existence. These irregularities are the hallmark of all handmade products and give each style a unique identity. Like most brands, our products are photographed under controlled lighting. Colours tend to be perceived differently depending on factors such as shot angles, lighting, background tones and colour temperatures. As a result, prints and colours may vary. Nevertheless, we strive to match the tones as close to the original product colours as possible
At Saree Stories by Midhila, we take great care in delivering your products to you, and we partner only with DTDC couriers.
We offer free shipping inside Kerala & Outside Kerala, shipping charges will be ₹50/pc
For International buyers, payments can be accepted through credit cards. Shipping charges are calculated as per the weight and the location. If you opt for shipping in India, local shipping charges are applicable.
Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9 am to 7 pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
All products will be dispatched within 15-20days of receiving the order
As soon as your package ships, we will email you your package tracking information.
We will be able to accept order change or cancellation requests any time before the material is cut for the sticthing of your order.
In the unlikely event that your merchandise arrives damaged, you should submit the parcel opening 360° video without pause and cut. Upon authorization of returns, we will gladly offer you an exchange or store credit.
We take great efforts to put in the details of measurements and fabric of every product. Please note, we strictly do not exchange products based on any other reasons except the damaged material. We do not offer refunds, once a product is purchased. We will replace it only if there is damage in transit or the defect in the piece. No exchanges/No returns/No refunds is our policy for all our products.
Please do not courier the product to us without authorization from team SareeStoriesbyMidhila. We will not offer any replacement in such a case. All returns/replacements are subject to the discretion of Saree Stories by Midhila team.
We recommend to carefully check your size with the body size mentioned with each product. This uniquely patterned products unlike the commonly available “ready-made”, has 1.5 inches margins to loosen up to 1 size up. Ideally we do not expect the returns/exchange for the size but still if you have any questions or clarifications, please reach out to our team at +91 9544272874 (11am to 5pm IST) Monday to Saturday. We will always hear you out and will definitely lend any help needed.
